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Frequently Asked Questions

How long does shipping take? ✈️

We typically process and ship orders within 1–13 business days. Delivery times vary by delivery location and sourced item, but the earliest would take 10–15 business days. For more details, please refer to our Shipping Policy page, linked at the bottom of our website.

What is your return policy? 📦

We offer a 10-days return policy on all items. Products must be unused and in their original packaging. For full details, please refer to our Policies page, linked at the bottom of our website.

Do you ship internationally? 🌍

Yes! We ship to most countries worldwide. International shipping times vary by destination. If you do not see your location and wish to purchase from our site, please contact us at support@melonnails.com, and we will do our best to accommodate your request.

How can I track my order? 🔍

Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package on our website. You can also check your order status in your account dashboard.

What payment methods do you accept? 💳

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secure and encrypted.